Condition and repair questions
Describe a fault and establish assessment needs before purchase.
Describe symptoms, when the fault occurs and display messages. Provide the model, serial number and operating hours. Previous repair records help distinguish an established issue from an assumption. A fault code alone does not determine the cause or required part.
For a catalogue machine, send us its link. Establish what condition information is available and whether further assessment is needed before purchase. Diagnostics, repair authorisation, additional work and cost should be separately agreed with the provider.
Machinery purchase enquiries
Discuss your machinery requirements with us.